Frequently asked questions
Artwork & files
What file types can I upload?
PNG, JPG/JPEG, PDF, SVG, AI and EPS. Vector files (PDF, SVG, AI, EPS) or high-resolution images give the sharpest results.
What resolution should my artwork be?
For images (PNG/JPG), aim for 300 DPI at the size you're ordering — for a 3" × 3" sticker that's 900 × 900 pixels. We'll warn you on the product page if your image looks low-resolution.
Can you remove the background from my image?
Usually, yes. Choose “Send me a proof” and mention it in the notes — we'll show you the result before you pay.
Can you add a cut line?
Yes. For die cut stickers we create the cut line around your design for you; circle and square stickers are cut to that shape. Choose a proof if you'd like to see it before printing.
Proofs
Will I receive a proof?
If you choose “Send me a proof”, we'll email a digital proof before anything is printed. You can approve it or request changes, and you only pay after you approve.
Can I skip the proof?
Yes. Choose “Skip proof — my artwork is ready” to check out immediately. We'll print your file as uploaded, so double-check spelling, sizing and colors first.
Ordering
How long does production take?
Production takes 7–10 business days. It starts once your order is paid (and your proof is approved, if you asked for one). Shipping within the US is free, and you'll get tracking as soon as your order ships. Our longer production window is how we keep prices lower.
Do you offer custom sizes?
Yes — choose “Custom size” on the product page and enter your width and height. Custom sizes are priced at the smallest standard size they fit inside. For larger sizes, request a quote.
Can I reorder previous stickers?
Yes. Sign in and open My stickers — tap Reorder to order the same design again, using the artwork already on file.
Bulk & business
Do you offer bulk pricing?
Yes — the per-sticker price drops as quantity goes up, and you can see the savings on each quantity. For very large runs, request a quote.
Do you offer wholesale pricing?
Yes — for large or recurring orders we can offer custom pricing. Request a quote and tell us about your business.
Can businesses place recurring orders?
Yes. Reorders take a single tap from your account, and for scheduled restocks you can contact us to set something up.
Still have questions? Contact us
